The bank has announced that it has appointed a new CEO, following the promotion and relocation of its existing CEO.
Ms. Evans will take over the helm from the current CEO, Uday Sareen, as he moves to Europe to take on a new role as head of wholesale banking for ING Europe, Middle East and Africa (also effective 16 November).
After a move to BT Financial Group in 2003, she spent a decade in product, brand, marketing, superannuation, platforms and investments leadership roles before returning to banking within the Westpac Group as a chief of staff.
The incoming CEO has spent her entire career in financial services, having started as a cadet at St. George Bank in 1995 before joining Westpac’s equities business in 2000 from Australia.
She then went on to lead business units across mortgages (as head of home ownership), as well as transformation and business banking before joining ING as head of retail bank in 2017.
ING’s chair, Dr John Laker AO, noted the impact that Ms Evans has had on the bank since she joined three years ago, helping to grow the lender to become Australia’s fifth-largest customer bank, with a 6 per cent customer market share.
Dr Laker commented: “Melanie is a very experienced banker with a proven track record who will continue to drive ING’s growth and diversification agenda.
“Her appointment is testament to all that Melanie has achieved for the retail bank and its customers.”
Contributed: Melanie Broise